City of Portsmouth

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Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Online Services & Additional Information


Portsmouth City Hall remains closed to the public due to the impact of the coronavirus public health threat. Although city buildings are closed to the public, you can still connect to city offices and agencies by using our online services or by simply picking up the telephone. For more information about other services, visits Information on every city department and agency is right at your fingertips.

311 Call Center
Need information, a telephone number or connection to a city department or agency, call the Portsmouth Non-Emergency Call Center at 311.

Commissioner of the Revenue
Own a business in the city of Portsmouth? Need to renew your business license? Or do you have questions about your business or state taxes? Contact the Commissioner of the Revenue office at 757-393-8771; email inquiries to; or visit us online at

City Treasurer
Find various methods to pay bills from drop boxes to online payment services, visit

Human Resource Management
Looking for a job with the city of Portsmouth organization? Find a list of job openings at

Keep up with all the latest exhibits, activities and educational opportunities at the city’s five museums by visiting or reach out by telephone at 757-393-8983.

Portsmouth Public Library
Find the latest best-sellers and keep your children engaged in learning and new educational activities by connecting with the Portsmouth Public Library. Curbside service available at several branches. Visit for details or call 757-393-8501.

Waste Management
Get answers to a host of questions from trash pickup schedule, to recycling, to how to get a replacement for a broken trash can, visit, or you can call Waste Management at 757-393-8663. You can even report issues using our online “report an issue” form at


Virginia Department of
Health Tele-Press Conference


VA Health


If you missed the Virginia Health Department’s regular press briefings, find a list below and links to audio files:

VDH Tele-Press Conferences COVID-19 Vaccine Update – 3/3/21 (MP3 audio) (Transcript)

COVID-19 Vaccine Update – 2/26/21 (MP3 audio)

COVID-19 News Releases


Latest Information About the Coronavirus


Keep abreast of the latest information about the coronavirus, new safety protocols, vaccinations and more using the links below. We have also included links in the bottom navigation of this site to the Centers for Disease Control and Prevention, the Virginia Health Department, the Portsmouth Health District and COVID-19 Vaccine background and updates.

Free COVID-19 Vaccinations July 20 and July 22 at Military Circle Mall

(Norfolk-Va.)  With a rise in COVID-19 cases across the Commonwealth, public health officials urge residents to become vaccinated as soon as possible to prevent further spread of illness.

Dr. Parham Jaberi, Acting Health Director for the Norfolk and Virginia Beach Health Departments, notes that “In Virginia, only 1% of all COVID cases, hospitalizations and deaths between late January and June of 2021 have occurred in fully vaccinated individuals whereas 99% of cases, hospitalizations, and deaths have occurred in non-fully vaccinated individuals.” In other words, “the vaccines work.”

To facilitate access to vaccinations, VDH will continue its regional vaccination collaborative at the Military Circle Mall (located at 880 N Military Highway) through the end of July and is looking to extend into August.

The clinics next week will be held on Tuesday, July 20, 2021, from 1:30 p.m. to 7:30 p.m. and Thursday, July 22, 2021 from 9:30 a.m. to 3:30 p.m.  Walk-ins will be accepted, but advanced registration is encouraged. Those who would like to register for a specific time should visit the links below:

July 20, 2021 01:30 PM to 07:30 PM

July 22, 2021 09:30 AM to 03:30 PM

Vaccines are available for individuals ages 12 and up.  Children 12-17 are authorized for the Pfizer vaccine only. Anyone under the age of 18 will need to have a parent or guardian accompanying them in order to receive the COVID-19 vaccine.  Pfizer (two dose), Moderna (two dose) and J&J (one dose) vaccines will be available.

Masks are required while attending the vaccination clinic at the Military Circle Mall. Please also bring identification (ID) with you; accommodations may be made for those without an ID.  There is no cost to receive the vaccine.

For those who are seeking a second vaccine dose, please be sure to bring your COVID-19 vaccination record card. If you have misplaced or lost your card, you may visit: to request a new record.

Getting a Covid-19 vaccine is the most important thing that can be done to stop the spread of the virus.

For any questions, please contact the Norfolk COVID-19 hotline: (757) 683-2745.

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COVID 19 Thursdays

National Vaccine Month of Action Campaign

The Centers for Disease Control and Prevention (CDC) has launched the National Vaccine Month of Action campaign. Volunteers from around the country have organized online events encouraging people to get the COVID vaccine. Talk to your friends and family about getting vaccinated. Get involved in one or more of the activities in surrounding communities to people vaccinated. Use the link below to find a COVID-19 vaccine near your home. 

Take action with the Made to Save campaign and find ways to volunteer here >


The CDC Offers Guidance for Summer Camps

Looking to send the children to summer camp or other summer programs? Use the link below to check out the CDC recommendations.


Guidance for Domestic Travelers

People who are fully vaccinated with an FDA-authorized vaccine or a vaccine authorized for emergency use by the World Health Organization can travel safely within the United States. Use the link to find the current guidelines for travelers from the CDC.


women wearing face masks

Important Update to Face Mask Mandate

If you are fully vaccinated against COVID19, you can resume activities without wearing a mask or staying 6 feet apart, except where required by federal, state, local, tribal or territorial laws, including local business and workplace guidance.

The new advice still asks all people to wear masks when entering public transportation, planes, hospitals, doctors offices and prisons. The CDC’s guidance does not overrule individual state mandates on mask-wearing.


I’ve Been Full Vaccinated. What Do I Do Now?

Follow these recommendations to help you make decisions about daily activities after you are fully vaccinated.  


Need a copy of your immunization record?

Request a copy of your Covid-19 vaccine record by completeing the Immunization Record Request Form from the Virginia Immunization Information System (VIIS).


The FEMA-Supported Vaccine Clinic at Military Circle Mall

The FEMA-Supported Vaccine Clinic at Military Circle Mall is supporting walk-ups. No appointment is required. The Clinic is open seven days a week from 9 a.m.–7 p.m.

I’ve Been Full Vaccinated. What Do I Do Now? When You’ve Been Fully Vaccinated . . . How to Protect Yourself and Others 

Vaccine Mythbusters 2021

Virginia will move to Phase 2 on April 18!

This means everyone, 16 and older, who lives or works in Virginia will be eligible to get the COVID-19 vaccine at that time. Some communities will make the transition into Phase 2 sooner and will begin inviting members of the general public from the pre-registration list to appointments beginning April 4.

WHAT to do when you arrive at a Community Vaccination Clinic?



Anyone experiencing anxiety or stress related to COVID-19 may call or text VA COPES, a free and confidential COVID-19 response warmline, at:
Monday – Friday 9:00 a.m. to 9:00 p.m.
Saturday – Sunday 5:00 p.m. to 9:00 p.m.

Spanish speakers are available. 

COVID warmline extended4-19-21
COVID 19 Tool Kit

Governor Northam Unveils Statewide COVID-19
Vaccine Pre-Registration System

Virginians can use or call 877-VAX-IN-VA to
pre-register for the vaccine and get clear, updated information

Governor Ralph Northam invited Virginians to pre-register for the COVID-19 vaccine online at or by calling 877-VAX-IN-VA. The Commonwealth’s new, centralized system allows individuals to easily pre-register for the free vaccine, confirm that they are on the wait list, and learn more about Virginia’s vaccination program. To complete your pre-registration, you will be asked to provide some basic information to determine your eligibility. You will not be asked for your social security number or your immigration status. Anyone who pre-registers will receive a pre-registration confirmation and a reference code that can be used to verify that you are still on the wait list. For the latest information on COVID-19 vaccinations in Virginia, visit


Vaccination Flyer
Vaccine Overview
download app

Danny AvulaDr. Danny Avula was appointed Virginia’s vaccination coordinator by Gov. Ralph Northam in January. When not on special assignment, he serves as the director of the Richmond and Henrico health districts. Learn more at:

Please click on the following link to read Dr. Avula’s column:

The Virginia Department of Social Services has launched COVID-19 Virginia Resources, a mobile app, and website that provides a one-stop switchboard for programs Virginians need most right now. The Virginia Department of Social Services has launched COVID-19 Virginia Resources, a mobile app, and website that provides a one-stop switchboard for many of the benefits, resources, and programs Virginians need most right now. Visit or download the mobile app in the App Store today.


VDH COVID-19 Hotline

Need info about COVID-19? Call the Virginia Department of Health COVID-19 Hotline for general info about the coronavirus. If you have general questions about COVID-19, you can call the Virginia Department of Health (VDH) COVID-19 Hotline at 757-683-2745. Available Monday – Friday from 9 a.m. to 12:30 p.m., and 1:30 p.m. to 5 p.m.

COVIDCOVIDWISE is an innovative exposure notification app that will alert users if they have been in close contact with an individual who has tested positive for COVID-19. Virginia is the first state in the country to design a COVID-19 app using Bluetooth Low Energy technology developed by Apple and Google, which does not rely on personal information or location data. Users opt-in to download and utilize the free app.


Become a 2021 VDH Community Ambassador – a grass roots effort to build a network of volunteers. Ambassadors share COVID-19 updates and materials from top experts and sources with their friends, family, work, schools, and other places. If you’re interested, use the link here to sign up for the VDH Community Ambassador Program.


Virginia Department of Health
COVID Virginia Resources