City of Portsmouth

Visit the City of Portsmouth Website:

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Portsmouth COVID-19 Information

Online Services & Additional Information


Portsmouth City Hall remains closed to the public due to the impact of the coronavirus public health threat. Although city buildings are closed to the public, you can still connect to city offices and agencies by using our online services or by simply picking up the telephone. For more information about other services, visits Information on every city department and agency is right at your fingertips.

311 Call Center
Need information, a telephone number or connection to a city department or agency, call the Portsmouth Non-Emergency Call Center at 311.

Commissioner of the Revenue
Own a business in the city of Portsmouth? Need to renew your business license? Or do you have questions about your business or state taxes? Contact the Commissioner of the Revenue office at 757-393-8771; email inquiries to; or visit us online at

City Treasurer
Find various methods to pay bills from drop boxes to online payment services, visit

Human Resource Management
Looking for a job with the city of Portsmouth organization? Find a list of job openings at

Keep up with all the latest exhibits, activities and educational opportunities at the city’s five museums by visiting or reach out by telephone at 757-393-8983.

Portsmouth Public Library
Find the latest best-sellers and keep your children engaged in learning and new educational activities by connecting with the Portsmouth Public Library. Curbside service available at several branches. Visit for details or call 757-393-8501.

Waste Management
Get answers to a host of questions from trash pickup schedule, to recycling, to how to get a replacement for a broken trash can, visit, or you can call Waste Management at 757-393-8663. You can even report issues using our online “report an issue” form at


Virginia Department of
Health Tele-Press Conference


VA Health


If you missed the Virginia Health Department’s regular press briefings, find a list below and links to audio files:

VDH Tele-Press Conferences COVID-19 Vaccine Update – 3/3/21 (MP3 audio) (Transcript)

COVID-19 Vaccine Update – 2/26/21 (MP3 audio)

COVID-19 News Releases


Latest Information About the Coronavirus


Keep abreast of the latest information about the coronavirus, new safety protocols, vaccinations and more using the links below. We have also included links in the bottom navigation of this site to the Centers for Disease Control and Prevention, the Virginia Health Department, the Portsmouth Health District and COVID-19 Vaccine background and updates.

The FEMA-Supported Vaccine Clinic at Military Circle Mall

The FEMA-Supported Vaccine Clinic at Military Circle Mall is supporting walk-ups. No appointment is required. The Clinic is open seven days a week from 9 a.m.–7 p.m.

Vaccine Mythbusters 2021

Virginia will move to Phase 2 on April 18!

This means everyone, 16 and older, who lives or works in Virginia will be eligible to get the COVID-19 vaccine at that time. Some communities will make the transition into Phase 2 sooner and will begin inviting members of the general public from the pre-registration list to appointments beginning April 4.

WHAT to do when you arrive at a Community Vaccination Clinic?



Anyone experiencing anxiety or stress related to COVID-19 may call or text VA COPES, a free and confidential COVID-19 response warmline, at:
Monday – Friday 9:00 a.m. to 9:00 p.m.
Saturday – Sunday 5:00 p.m. to 9:00 p.m.

Spanish speakers are available. 

COVID warmline extended4-19-21
COVID 19 Tool Kit

Governor Northam Unveils Statewide COVID-19
Vaccine Pre-Registration System

Virginians can use or call 877-VAX-IN-VA to
pre-register for the vaccine and get clear, updated information

Governor Ralph Northam invited Virginians to pre-register for the COVID-19 vaccine online at or by calling 877-VAX-IN-VA. The Commonwealth’s new, centralized system allows individuals to easily pre-register for the free vaccine, confirm that they are on the wait list, and learn more about Virginia’s vaccination program. To complete your pre-registration, you will be asked to provide some basic information to determine your eligibility. You will not be asked for your social security number or your immigration status. Anyone who pre-registers will receive a pre-registration confirmation and a reference code that can be used to verify that you are still on the wait list. For the latest information on COVID-19 vaccinations in Virginia, visit


Vaccination Flyer
Vaccine Overview
download app

Danny AvulaDr. Danny Avula was appointed Virginia’s vaccination coordinator by Gov. Ralph Northam in January. When not on special assignment, he serves as the director of the Richmond and Henrico health districts. Learn more at:

Please click on the following link to read Dr. Avula’s column:

The Virginia Department of Social Services has launched COVID-19 Virginia Resources, a mobile app, and website that provides a one-stop switchboard for programs Virginians need most right now. The Virginia Department of Social Services has launched COVID-19 Virginia Resources, a mobile app, and website that provides a one-stop switchboard for many of the benefits, resources, and programs Virginians need most right now. Visit or download the mobile app in the App Store today.


VDH COVID-19 Hotline

Need info about COVID-19? Call the Virginia Department of Health COVID-19 Hotline for general info about the coronavirus. If you have general questions about COVID-19, you can call the Virginia Department of Health (VDH) COVID-19 Hotline at 757-683-2745. Available Monday – Friday from 9 a.m. to 12:30 p.m., and 1:30 p.m. to 5 p.m.

COVIDCOVIDWISE is an innovative exposure notification app that will alert users if they have been in close contact with an individual who has tested positive for COVID-19. Virginia is the first state in the country to design a COVID-19 app using Bluetooth Low Energy technology developed by Apple and Google, which does not rely on personal information or location data. Users opt-in to download and utilize the free app.


Become a 2021 VDH Community Ambassador – a grass roots effort to build a network of volunteers. Ambassadors share COVID-19 updates and materials from top experts and sources with their friends, family, work, schools, and other places. If you’re interested, use the link here to sign up for the VDH Community Ambassador Program.


Virginia Department of Health
COVID Virginia Resources